Unleash your hotel's potential
Reinvent the welcome, Enhance the experience!
Guest App, Telephony, CRM & E-reputation.

They're different, but
they've chosen us.
Ibis Budget Limoge
Limoges
Hotel Villa Saxe Eiffel
Paris
Hotel Parc du Landreau
Les Herbiers
Hotel Mil8
Avoriaz
Hotel Mercure Dijon Centre Clemenceau
Dijon
Hotel Le Lieu-Dit
Nantes
Hotel La Chambre d'Amiens
Amiens
Hotel Kyriad Le Bourget
Le Bourget
Hotel ibis Styles Dijon Central
Dijon
Hotel de Sers
Paris
Hotel Astrid Caen
Caen
Grand Hôtel La Cloche
Dijon
Contact Fontenay-le-compte Hotel
Fontenay-le-compte
La Toubana Hotel & Spa
Guadeloupe
Logis hotel le Beaujoire
Nantes
Ibis Budget Limoge
Limoges
Hotel Villa Saxe Eiffel
Paris
Hotel Parc du Landreau
Les Herbiers
Hotel Mil8
Avoriaz
Hotel Mercure Dijon Centre Clemenceau
Dijon
Hotel Le Lieu-Dit
Nantes
Hotel La Chambre d'Amiens
Amiens
Hotel Kyriad Le Bourget
Le Bourget
Hotel ibis Styles Dijon Central
Dijon
Hotel de Sers
Paris
Hotel Astrid Caen
Caen
Grand Hôtel La Cloche
Dijon
Contact Fontenay-le-compte Hotel
Fontenay-le-compte
La Toubana Hotel & Spa
Guadeloupe
Logis hotel le Beaujoire
Nantes
A service tailored to your business...
With GetWelcom, simplify communication with your customers
before, during and after their stay, and create a memorable experience!
before, during and after their stay, and create a memorable experience!
They're talking about us...
Operational time savings
"The simplicity of the solution and the excellent customer service are much appreciated. GetWelcom has enabled us to get information to customers quickly, save time and reduce queries."

Didier V
Hotel owner
El Consul Mao
Ease of use
"Very pleased with the simplicity of your service, which has greatly reduced customer queries and helped boost our customer satisfaction. GetWelcom has enabled us to improve our efficiency and better meet our customers' needs."

Agnès C
Hotel owner
Hotel Le Christiana
Operational time savings
"GetWelcom is a major asset in our quest for customer satisfaction. Its features have helped us save time and reduce customer queries. It's a complete, simple and effective web application."

Philippe T
Hotel Manager
Hotel Amaudo
Customer service
"I recommend GetWelcom to all hotels looking for a practical and efficient solution to improve customer reception."

Mirfat F
Assistant receptionist
Ibis Styles Paris Cadet Lafayette
Operational time savings
"Several of our hotels are equipped with GetWelcom. We chose this solution for its ease of use. Thanks to GetWelcom, I've noticed a reduction in recurring questions, allowing us to concentrate on specific requests. Well done to the entire GetWelcom team for their excellent work, speed and efficiency! "

Sarah B
Process & Technologies Manager
VALMAVI FRANCE
Operational time savings
"What I appreciate about GetWelcom is the time saved for my teams, which includes the reduction in recurring questions from customers since the implementation. A big thank you for the ease of use of the platform as well as the efficiency and responsiveness of its team!"

Angela S
Hotel Manager
Ibis Budget Thonon-les-bains
Enhanced customer experience
"GetWelcom has improved our operational efficiency by saving our team valuable time. Its intuitive interface from both a customer and hotel perspective makes it an ideal choice for improving the customer experience."

Massiva M -
Hotel Manager
Hotel Beauséjour
Customer service
"I'm very satisfied with the speed of implementation of the professionalism of customer service .
It's a step forward towards a more modern and responsible hotel business!"

Sophie L
Hotel Manager
Hotel Aux Tauzins
Operational time savings
"The simplicity of the solution and the excellent customer service are much appreciated.
GetWelcom has enabled us to get information to customers quickly, save time and reduce queries."

Didier V
Hotel owner
Boutique hotel El Consul Mao
Ease of use
"We were impressed by the speed of implementation and the simplicity of the
application. Its colorful interface adds a touch of user-friendliness, and the team behind the solution has been very friendly and available."

Melanie E
Receptionist
Hotel Parc du Landreau
Ease of use
"The GetWelcom digital welcome booklet is simple to use and easy to set up. This solution has proven to be a valuable asset for our hotel, facilitating our daily operations in an efficient manner."

Hervé L
Executive Assistant
Hotel Mercure Rennes Centre Gare
Enhanced customer experience
"GetWelcom allows us to modernize our processes while providing an enhanced customer experience. I'm very pleased with the customer team and the speed with which the platform was set up, as well as the ease of use for the customer."

David V
Hotel Manager
Villa Deslile Hotel & SPA
Ease of use
"Since I' ve been using GetWelcom, I' ve been delighted with how practical and easy to use the digital welcome booklet really is.
It has greatly simplified our internal processes and saved valuable time for the whole team."

Michael P
Digital manager
Magna Arbor Paris
Additional sales
"GetWelcom was able to adapt to our needs, offering a personalized and easy-to-use
platform for our customers. The back office is intuitive and allows us to easily manage customer orders. "

Anis R
Hotel Manager
TimHotel Group
Additional sales
"Using GetWelcom has led to an increase in additional sales, which is really appreciable."

Julie R
Communications & Marketing Manager
Tourist Group
Enhanced customer experience
"I would recommend GetWelcom to any establishment looking to improve its customer experience. The interface is personalized, intuitive and user-friendly. I would also like to emphasize the responsiveness of customer support, in case of questions or additional needs, their team was always available, offering solutions
solutions."

Adeline P
Sales & Marketing Coordinator
Radisson Blu Paris Marne-la-Vallée
Customer service
"I'm impressed by the responsiveness and dynamism of customer service. Their professionalism and attentive listening really made the difference in our collaboration."

Véronique B
Hotel owner
Hôtel Le Saint-Pierre
Enhanced customer experience
"In a word: practical.
That's how I would describe my experience with GetWelcom. The customer service department is a source of suggestions that enable us to improve the customer experience. "

Stefany J
Receptionist
Hotel Amaudo
Telephony
"What I particularly like about GetWelcom is the telephony, this feature allows us to stay connected with our guests and respond to their needs efficiently, whether in or out of the hotel. "

Stevens D
Front desk manager
Edouard VI Hotel
Telephony
"I like the GetWelcom platform because it allows us to remove phones from rooms while simplifying our communication with customers."

Jean François M
Hotel owner
Hotel Maison Cabotte
Enhanced customer experience
"GetWelcom significantly improves the customer experience thanks to its ease of use.
This allows us to focus on what's most important: providing quality service to our customers.
customers."

Cyrian G
Marketing Director
Hotel Opéra Liège
Enhanced customer experience
"GetWelcom is very straightforward, which makes it very easy to use for both customers and the team.
The integration of your QR codes is a real plus for tourists, and it really enhances their experience."

Franck B
Hotel Manager
Hotel Astrid
Ease of use
"The GetWelcom room directory is both simple and extremely efficient.
Its ease of use allows us to manage our daily tasks smoothly and productively."

Dominique M
Hotel owner
Hôtel de Harlay
Enhanced customer experience
"GetWelcom's app is a real concentrate of all the hotel's most important information!
What's more, the ability for guests to book breakfast or room service directly via the app is a real benefit that enhances their experience."

Léa T
Marketing Manager
Hôtel Dadou Paris & Hôtel Acanthe
Additional sales
"By digitizing our welcome booklet, we've also digitized our order taking: we've seen an increase in our additional sales.
I recommend GetWelcom for the ease of use of the back office and, above all, the fact that we no longer have to use paper, which is a huge advantage for our establishment and for the environment!
environment!"

Wesley J
Operations Manager
Hotel Villa Saxe Eiffel
Customer service
"The GetWelcom team is a dynamic bunch. I highly recommend their
their services!"

Carole A
Hotel Manager
Hotel de Suède
Additional sales
"GetWelcom has really improved our customers' experience by automating communications and encouraging additional sales. The team is always attentive and responsive to our requests.
I highly recommend GetWelcom to any establishment looking to improve its customer service
and optimize upselling."

Ronan P
Operations Manager
Rayz Hotel
Telephony
"I chose GetWelcom because it eliminates the need for in-room telephones.
GetWelcom also made it easy to pass on important information to our guests!"

Laurence K
Hotel Manager
Hôtel Le Rohan Pontivy
Additional sales
"I chose the GetWelcom solution because it's simple, intuitive and operational. That was reassuring. Feeding it with data and thus meeting the customer's information needs
is easy.
It's a great modern way to better communicate our services to our customers! I'm improving quality; and our additional sales are increasing".

Mathieu B
Room Division Manager
Hotels ibis & Mercure Antibes Sophia Antipolis
Ease of use
"When I turned to the GetWelcom platform, it was its ease of use that first struck me and
that first struck me and guided my choice. Then, experience showed how much this simple and efficient Room
Directory makes reception work so much easier.
There are fewer repetitive questions. Customers can find the answers they need
easily. The App is simple and makes everyday life easier."

Kyllian F
Reception Manager
Golden Tulip Martigues Provence
Operational time savings
"I wanted to improve the distribution of information to my guests. And I discovered the GetWelcom App: a simple, practical and indispensable Room Directory for distributing hotel information to guests.
I had no trouble setting it up. Even modifying the information is easy. Customers are better informed; they're happy and so are we".

Arnaud G
Hotel owner
Leprince Hotel & SPA
Additional sales
"Although my primary objective was to make more additional sales, the prospect of removing the paper Guest book from the rooms for a dematerialized Guest book determined my choice. With GetWelcom, there are fewer informative calls about hotel services.
I really appreciate it. Everything is in place now to develop additional sales."

Julie G
Hotel Manager
Hotel Le Lapin Blanc
Ease of use
"I really wanted to dematerialize my services. And I found a product that is reliable, responsive, suitable and not too expensive. I appreciate ALL the features of this digital application that dematerializes the service."

Cyril S
Hotel owner
Hotel Kyriad Le Bourget
Additional sales
"With GetWelcom, I finally found the right provider and an intuitive, reliable and easy-to-use application.
Thanks to their digital Room directory, not only have we eliminated minibar theft, but what's more, we've increased communication and additional sales."

Dominique M
Hotel Manager
Hôtel de Harlay
Additional sales
"Thanks to its application, I've been able to increase my turnover easily, and without it taking up too much of my receptionists' time.
I appreciate how easy it has become to sell extras and communicate with the customer."

Eva P -
Hotel owner
Le Rayz Vendôme
Book a 100% personalized demo for your hotel!
Key features
Guest App
Discover
- Automatic content translation
- Room directory
- Phone
- E-conciergerie
CRM
Discover
- Automate customer communications: Mails, OTA messages, SMS.
- Forms and customer returns
- Segmented database
- Campane marketing:
newletters, email, birthdays
E-Reputation
Discover
- Collect customer feedback via an intelligent form
- Centralization of customer reviews, response assistance and semantic analysis
- Social network management
GetWelcom, a trusted partner
40%
of GetWelcom customers become GetWelcom customers following a recommendation
+500
partner hotels and accommodations
+500K
passengers welcomed every year

Offers tailored to your needs and resources
Discover our offers
Stand-alone use or integration into your tools
MEWS, Medialog, Misterbooking, Thais, Asterio, Fiducial...
An expert team at your service
As a former hotelier and Customer Experience specialist, we're with you every step of the way to help you improve your customers' stay and simplify your team's work.
Contact us
Contact
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