Discover a solution that integrates easily with your hotel: branding and content adapted to your brand guidelines.Â
Offer your customers a more modern experience and improve your day-to-day service management.
The welcome platform for your chain hotel
Simplify the welcome of your guests with our Guest App: a digital room directory and integrated telephony to remove phones from the room.
A tailor-made solution to simplify customer reception
Guest App - Digitalize your hotel's room directory
GetWelcom's Guest App lets you transform your hotel's classic room directory into a digital version, accessible directly from your guests' smartphones. Gone are the paper brochures and out-of-date information, replaced by an interactive guide that's always up to date. In just a few clicks, your guests can access all the information they need on hotel services, room service, pool times and local recommendations.
Offer a fluid, modern experience, while boosting customer satisfaction.
Integrated telephony - Say goodbye to in-room telephones
The Guest App's telephony functionality enables your hotel to remove physical phones from rooms. Your guests can contact reception, room service or the restaurant directly from their own smartphone via the Guest App. This solution simplifies communication for your guests, while reducing the cost of maintaining and installing in-room telephones.
Modernize your reception service without losing efficiency and while remaining compliant with Atout France.Â
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Branding and content tailored to your brand
GetWelcom allows you to personalize the Guest App with your branding and content to match your brand guidelines. This ensures visual and narrative consistency across all information and services offered. Offer your customers a tailor-made experience that reinforces your brand identity, while effectively guiding them throughout their stay.
Key figures
A solution approved by chain hotels
+150
Chain hotels use GetWelcom
100%
Atout France validation
The benefits of GetWelcom for your hotel
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Replace paper brochures with a modern, up-to-date app, accessible from your customers' smartphones.
Eliminate in-room telephones with our integrated communication solution.
Optimize your expenses by eliminating telephone-related costs and simplifying the management of customer information.
Offer your customers a seamless experience, from arrival to departure, with quick access to all the information they need.
Modernize your customer welcome today
They chose GetWelcom
Ease of use
"When I turned to the GetWelcom platform, it was its ease of use that first struck me and
that first struck me and guided my choice. Then, experience showed how much this simple and efficient Room
Directory makes reception work so much easier.
There are fewer repetitive questions. Customers can find the answers they need
easily. The App is simple and makes everyday life easier."
Kyllian F
Reception Manager
Golden Tulip Martigues Provence
Customer service
"I recommend GetWelcom to all hotels looking for a practical and efficient solution to improve customer reception."
Mirfat F
Assistant receptionist
Ibis Styles Paris Cadet Lafayette
Additional sales
"I chose the GetWelcom solution because it's simple, intuitive and operational. That was reassuring. Feeding it with data and thus meeting the customer's information needs
is easy.
It's a great modern way to better communicate our services to our customers! I'm improving quality; and our additional sales are increasing".
Mathieu B
Room Division Manager
Hotels ibis & Mercure Antibes Sophia Antipolis
Telephony
"What I particularly like about GetWelcom is the telephony, this feature allows us to stay connected with our guests and respond to their needs efficiently, whether in or out of the hotel. "
Stevens D
Front desk manager
Edouard VI Hotel
Additional sales
"Using GetWelcom has led to an increase in additional sales, which is really appreciable."
Julie R
Communications & Marketing Manager
Tourist Group
Operational time savings
"Several of our hotels are equipped with GetWelcom. We chose this solution for its ease of use. Thanks to GetWelcom, I've noticed a reduction in recurring questions, allowing us to concentrate on specific requests. Well done to the entire GetWelcom team for their excellent work, speed and efficiency! "
Sarah B
Process & Technologies Manager
VALMAVI FRANCE
faq
We've already answered some of your questions, and if you have any others, please don't hesitate to contact us.
How does GetWelcom facilitate the customer experience in my hotel?
How do customers access the Guest App?
Is the Guest App secure?
How do I set up the solution?
Does the solution integrate with my PMS?
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