Discover a solution that can easily be integrated into your hotel: branding and content adapted to your brand guidelines.
Offer a more modern experience to your customers and improve the management of your services on a daily basis.
The welcome platform for your chain hotel
Simplify the reception of your customers with our Guest App: a digital room directory and integrated telephony to remove phones in the room.
A tailor-made solution to simplify the reception of your customers
Guest App - Digitize your hotel room directory
The GetWelcom Guest App allows you to transform your hotel's classic room directory into a digital version, accessible directly from your customers' smartphones. No more paper brochures and outdated information, make way for an interactive and always up to date guide. In just a few clicks, your customers can access all the information on hotel services, room service, pool hours, and local recommendations.
Offer a smooth and modern experience, while increasing customer satisfaction.
Integrated telephony - Say goodbye to in-room telephones
The telephony functionality of the Guest App allows your hotel to remove physical phones from the rooms. Your customers can contact the reception, room service or restaurant directly from their own smartphone via the Guest App. This solution simplifies communication for your customers while reducing the costs of maintaining and installing in-room telephones.
Modernize your reception service without losing efficiency and while remaining compliant with Atout France.
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Branding and content adapted to your brand
GetWelcom allows you to personalize the Guest App with your branding and content adapted to your brand guidelines. This ensures visual and narrative coherence across all the information and services offered. Offer your customers a tailor-made experience that reinforces your brand identity, while effectively guiding them throughout their stay.
Key figures
A solution approved by chain hotels
+150
Chain hotels use GetWel.com
100%
Validation: Atout France
The advantages of GetWelcom for your hotel
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Replace paper brochures with a modern and up-to-date application that can be accessed from your customers' smartphones.
Eliminate in-room phones with our integrated communication solution.
Optimize your expenses by eliminating telephone costs and simplifying the management of customer information.
Give your customers a seamless experience, from arrival to departure, with quick access to all the information they need.
Modernize the reception of your customers today
They chose GetWelcom
Facilité d’utilisation
"Quand je me suis tourné vers la plateforme GetWelcom, c’est sa facilité d’utilisation qui m’a
d’abord frappé et qui a orienté mon choix. Puis, l’expérience a montré combien ce Room
Directory simple et efficace facilitait le travail de la réception.
Il y a moins de questions répétitives. Le client trouve tout seul ses réponses et
facilement. L’Appli est simple et elle simplifie le quotidien.”
Kyllian F
Chef de Réception
Golden Tulip Martigues Provence
Customer welcome
“I recommend GetWelcom to any hotel looking for a practical and effective solution to improve customer service.”
Mirfat F
Reception manager assistant
Ibis Styles Paris Cadet Lafayette
Additional sales
“I chose the GetWelcom solution because it is simple, intuitive and operational. It was reassuring. Feed it with data and thus meet the customer's information needs
is easy.
This is a great modern way to better communicate our services and benefits to our customers! I am improving the quality; and our additional sales are increasing.”
Mathieu B
Room Division Manager
Ibis & Mercure Antibes Sophia Antipolis Hotels
Telephony
“What I particularly like about GetWelcom is telephony, this feature allows us to stay connected with our customers and to respond to their needs effectively, whether in the hotel or outside. ”
Stevens D
Head of reception
Edouard VI Hotel
Additional sales
“The use of GetWelcom has led to an increase in additional sales, which is really significant.”
Julie R
Communication & marketing director
Tourist group
Operational time savings
“Several of our hotels are equipped by GetWelcom. We chose this solution for its ease of use. Thanks to GetWelcom, I have seen a reduction in recurring questions, allowing us to focus on specific requests. Congratulations to the entire GetWelcom team for their excellent work, speed and efficiency! ”
Sarah B
Process & Technology Manager
VALMAVI FRANCE
FAQ
We have thought of some of your questions, for others do not hesitate to contact us.
Comment GetWelcom facilite-t-il le parcours client dans mon hôtel ?
Comment les clients accèdent-ils à la Guest App ?
La Guest App est-elle sécurisée ?
Comment se passe le paramétrage de la solution ?
La solution s'intègre-t-elle avec mon PMS ?