Boost OTA customer loyalty with GetWelcom!
The complete solution for improving visitor experience and boosting OTA customer engagement.
Discover GetWelcom
Welcome to the era of digitalized customer experience with GetWelcom
GetWelcom is your technology partner to revolutionize the guest experience in the hotel industry. By integrating our Guest App and our transactional communication solution (emails, OTA messages and SMS), we help your hotel offer a seamless experience from booking to post-stay.
With GetWelcom, optimize every contact and turn every stay into a loyalty-building opportunity.
Collect essential data effortlessly and safely
With GetWelcom, collecting the email addresses of your OTA customers is easy. Our system ensures RGPD compliance, allowing you to build your marketing database without compromising your customers' security or trust.
Key figures
84%
recovered OTA emails
3
phygital customer interactions per stay
+5
enriched customer data
How does it work?
Deploy a Guest App tailored to your hotel
Accessible before and during your customers' stay
It's the ideal tool for direct customers and OTAs to prepare and make the most of their stay: useful information, services, good addresses, check-in...
Create 100% personalized interactions
Emails, OTA messages, SMS...
Before, during and even after your stay, automate the sending of 100% personalized communications to your customers to create an unforgettable stay experience.
Collect customer data securely
Our specialized forms, which may or may not be integrated into the guest app, make it easy to collect customer data at the right time.
Check in, room service orders, customer satisfaction... With GetWelcom you collect the customer data you want, in compliance with the RGPD.
Build loyalty!
GetWelcom CRM lets you send marketing communications (Emails orSMS) to build customer loyalty.
Newsletter, Valentine's Day emails, happy birthday... It's the ideal tool for bringing your customers directly to you!
Our customer testimonials
Operational time savings
"The simplicity of the solution and the excellent customer service are much appreciated. GetWelcom has enabled us to get information to customers quickly, save time and reduce queries."

Didier V
Hotel owner
El Consul Mao
Ease of use
"Very pleased with the simplicity of your service, which has greatly reduced customer queries and helped boost our customer satisfaction. GetWelcom has enabled us to improve our efficiency and better meet our customers' needs."
Agnès C
Hotel owner
Hotel Le ChristianaÂ
Additional sales
"GetWelcom was able to adapt to our needs, offering a personalized and easy-to-use
platform for our customers. The back office is intuitive and allows us to easily manage customer orders. "
Anis R
Hotel Manager
TimHotel Group
Operational time savings
"I wanted to improve the distribution of information to my guests. And I discovered the GetWelcom App: a simple, practical and indispensable Room Directory for distributing hotel information to guests.
I had no trouble setting it up. Even modifying the information is easy. Customers are better informed; they're happy and so are we".
Arnaud G
Hotel owner
Leprince Hotel & SPA
Enhanced customer experience
"GetWelcom significantly improves the customer experience thanks to its ease of use.
This allows us to focus on what's most important: providing quality service to our customers.
customers."
Cyrian G
Marketing Director
Hotel Opéra Liège
Ease of use
"I really wanted to dematerialize my services. And I found a product that is reliable, responsive, suitable and not too expensive. I appreciate ALL the features of this digital application that dematerializes the service."
Cyril S
Hotel owner
Hotel Kyriad Le Bourget
Operational time savings
"The simplicity of the solution and the excellent customer service are much appreciated.
GetWelcom has enabled us to get information to customers quickly, save time and reduce queries."
Didier V
Hotel owner
Boutique hotel El Consul Mao
Ease of use
"The GetWelcom room directory is both simple and extremely efficient.
Its ease of use allows us to manage our daily tasks smoothly and productively."
Dominique M
Hotel owner
HĂ´tel de Harlay
Additional sales
"Thanks to its application, I've been able to increase my turnover easily, and without it taking up too much of my receptionists' time.
I appreciate how easy it has become to sell extras and communicate with the customer."
Eva P -
Hotel owner
Le Rayz VendĂ´me
Let GetWelcom do the work for you!
Save time and money!
For your customer experience: by automating the sending of emails, SMS or OTA messages before, during and after your stay.For your marketing strategy: by scheduling automated marketing communications like birthday messages!
Our team of experts can help!
We're with you every step of the way, from configuration to team training. After implementation, you can choose to manage the system independently via your backoffice, or let our team take over.With GetWelcom, managing the customer experience becomes simple and effective. No more excuses, take control easily or let us take care of everything for you.
faq
We've already answered some of your questions, and if you have any others, please don't hesitate to contact us.
How is data security ensured on the platform (RGPD)?
How do my customers access the GetWelcom Guest App?
How do I set up the solution?
Does the GetWelcom platform comply with Atout France classification standards?
Does the solution integrate with my PMS?
Can I change the content of my Application and communications?
Contact us
Contact
Demo
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