Tailor-made support for every hotel.
A solution that grows with your needs.
The all-in-one hospitality platform for independent hotels
A modular solution with Guest App, CRM and e-reputation manager, adapted to all the needs of independent hotels.
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The welcome platform for all your needs
Guest App - A digital room directory for a modernized experience
GetWelcom's Guest App enables hotels to digitize their room directory, providing quick and intuitive access to information on hotel services, room service and local attractions. Accessible directly on guests' smartphones, the Guest App facilitates communication between the hotel and its guests, offering a fluid, modern experience from the moment they arrive.
GetWelcom's Guest App complies with the Atout France classification and replaces the paper welcome booklet.Â
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CRM - Personalized customer relationship management
GetWelcom's CRM module centralizes all customer information for optimized management. Automate your communications (emails, SMS, messages via OTAs) to keep your customers informed at every stage of their stay. Implement online check-in to save time and enhance the customer experience, and improve loyalty with personalized support.
E-reputation manager - Take control of your online reviews
GetWelcom's E-reputation Manager lets you monitor and respond to all customer reviews from a single interface. Centralize customer feedback from all major platforms (TripAdvisor, Google, Booking, etc.) and improve your online ranking thanks to fast, efficient review management.
Key figures
A proven solution
+300
Independent Hotels
97%
satisfaction rate
100%
adaptable to your facility
A reception platform that adapts to your needs
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Intuitive Guest App
Give your customers a modern experience with a digitalized room directory accessible via smartphone.
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CRM to improve customer relations
Centralize information and send automated messages to ensure smooth communication throughout your stay.
E-reputation management
Optimize your online presence by responding quickly to customer reviews from a single interface.
Discover GetWelcom's flexibility
What our customers say
Operational time savings
"The simplicity of the solution and the excellent customer service are much appreciated. GetWelcom has enabled us to get information to customers quickly, save time and reduce queries."

Didier V
Hotel owner
El Consul Mao
Operational time savings
"I wanted to improve the distribution of information to my guests. And I discovered the GetWelcom App: a simple, practical and indispensable Room Directory for distributing hotel information to guests.
I had no trouble setting it up. Even modifying the information is easy. Customers are better informed; they're happy and so are we".
Arnaud G
Hotel owner
Leprince Hotel & SPA
Customer service
"The GetWelcom team is a dynamic bunch. I highly recommend their
their services!"
Carole A
Hotel Manager
Hotel de Suède
Enhanced customer experience
"GetWelcom significantly improves the customer experience thanks to its ease of use.
This allows us to focus on what's most important: providing quality service to our customers.
customers."
Cyrian G
Marketing Director
Hotel Opéra Liège
Additional sales
"Thanks to its application, I've been able to increase my turnover easily, and without it taking up too much of my receptionists' time.
I appreciate how easy it has become to sell extras and communicate with the customer."
Eva P -
Hotel owner
Le Rayz VendĂ´me
Additional sales
"With GetWelcom, I finally found the right provider and an intuitive, reliable and easy-to-use application.
Thanks to their digital Room directory, not only have we eliminated minibar theft, but what's more, we've increased communication and additional sales."
Dominique M
Hotel Manager
HĂ´tel de Harlay
Operational time savings
"GetWelcom is a major asset in our quest for customer satisfaction. Its features have helped us save time and reduce customer queries. It's a complete, simple and effective web application."
Philippe T
Hotel Manager
Hotel Amaudo
Enhanced customer experience
"GetWelcom is very straightforward, which makes it very easy to use for both customers and the team.
The integration of your QR codes is a real plus for tourists, and it really enhances their experience."
Franck B
Hotel Manager
Hotel Astrid
Additional sales
"By digitizing our welcome booklet, we've also digitized our order taking: we've seen an increase in our additional sales.
I recommend GetWelcom for the ease of use of the back office and, above all, the fact that we no longer have to use paper, which is a huge advantage for our establishment and for the environment!
environment!"
Wesley J
Operations Manager
Hotel Villa Saxe Eiffel
Enhanced customer experience
"GetWelcom's app is a real concentrate of all the hotel's most important information!
What's more, the ability for guests to book breakfast or room service directly via the app is a real benefit that enhances their experience."
LĂ©a T
Marketing Manager
HĂ´tel Dadou Paris & HĂ´tel Acanthe
A flexible solution to support your growth
GetWelcom lets you digitize your reception, automate customer management and control your online image, while tailoring the solution to your specific needs. With our flexible packages, choose the modules you need, at a price tailored to independent hotels. Join the more than 300 independent hotels that already place their trust in us.
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faq
We've already answered some of your questions, and if you have any others, please don't hesitate to contact us.
How does GetWelcom facilitate the customer experience in my hotel?
Can I change the information in real time?
How is data security ensured on the platform (RGPD)?
Does the solution integrate with my PMS?
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