Tailor-made support for each hotel.
A solution that grows with your needs.
The all-in-one hospitality platform for independent hotels
A modular solution with Guest App, CRM, and e-reputation manager, adapted to all the needs of independent hotels.
The welcome platform that meets all your needs
Guest App - A digital room directory for a modernized experience
The GetWelcom Guest App allows hotels to digitize their room directory, offering quick and intuitive access to information on hotel services, room service, and local attractions. Accessible directly on customers' smartphones, the Guest App facilitates communication between the hotel and its customers, offering a smooth and modern experience as soon as they arrive.
The GetWelcom Guest App complies with the Atout France ranking and makes it possible to replace the paper welcome booklet.
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CRM - Personalized customer relationship management
GetWelcom's CRM module centralizes all customer information for optimized management. Automate your communications (emails, SMS, messages via OTAs) to inform your customers at each stage of their stay. Set up online check-in to save time and improve the customer experience and improve loyalty through personalized support.
Online reputation manager - Take control of your online reviews
The GetWelcom e-reputation manager allows you to monitor and respond to all customer reviews from a single interface. Centralize customer feedback from the main platforms (TripAdvisor, Google, Booking, etc.) and improve your online ranking through fast and effective review management.
Key figures
A proven solution
+300
Independent Hotels
97%
Satisfaction rate
100%
adaptable to your establishment
A welcome platform that adapts to your needs
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Intuitive Guest App
Offer a modern experience to your customers with a digitized room directory that is accessible on a smartphone.
CRM to improve customer relationships
Centralize information and send automated messages to streamline communication throughout your stay.
E-reputation management
Optimize your online presence by responding quickly to customer reviews from a single interface.
Discover the flexibility of GetWelcom
What our customers say
Operational time savings
“The simplicity of the solution and the excellent customer service are highly appreciated. GetWelcom allowed us to get information to customers quickly, saving time and reducing questions.”
Didier V
Hotel owner
El Consul Mao
Operational time savings
“I wanted to improve the dissemination of information to my customers. And I discovered the GetWelcom App: a simple, practical and essential Room Directory for distributing hotel information to customers.
I had no trouble setting it up. Even changing the information is easy. Customers are better informed; they are happy and so are we.”
Arnaud G
Hotel owner
Leprince Hotel & SPA
Customer service
“The GetWelcom team is a dynamic team. I highly recommend their
services!”
Carole A
Hotel manager
Hotel de Suède
Expéricence client améliorée
“GetWelcom améliore significativement l'expérience client grâce à sa facilité d'utilisation.
Cela nous permet de nous focaliser sur ce qui est primordial : fournir un service de qualité à nos
clients.”
Cyrian G
Directeur Marketing
Hôtel Opéra Liège
Additional sales
“Thanks to its application, I was able to increase my turnover easily, and without requiring too much time from my receptionists.
I appreciate how easy it has become to sell extras and communicate with the customer.”
Eva P -
Hotel owner
The Rayz Vendôme
Additional sales
“With GetWelcom, I finally found the supplier that was right for me and an application that was intuitive, reliable and easy to use.
Thanks to their digital Room Directory, not only did we eliminate minibar thefts but what's more, we increased communication and additional sales.”
Dominique M
Hotel manager
Harlay Hotel
Operational time savings
“GetWelcom is a major asset in our search for customer satisfaction. Its features have allowed us to save time and reduce customer questions. It is a complete, simple and effective web application.”
Philippe T
Hotel manager
Amaudo Hotel
Enhanced customer experience
“GetWelcom is very simple, which makes it very easy to use for customers and for the team.
Integrating your QR codes is a real plus for tourists, and it really improves their experience.”
Franck B
Hotel manager
Astrid Hotel
Additional sales
“By digitizing our welcome booklet, we also digitized order taking: we saw an increase in our additional sales.
I recommend GetWelcom for the ease of use of the back office and above all, the fact that we no longer have to use paper, it is a huge advantage for our establishment and for the
environment!”
Wesley J
Operations manager
Hotel Villa Saxe Eiffel
Enhanced customer experience
“The GetWelcom application is a real concentrate of all the most important hotel information!
In addition, the possibility for customers to book breakfast or room service directly via the application is a real advantage that improves their experience.”
Lea T
Marketing manager
Hotel Dadou Paris & Hotel Acanthe
A flexible solution to support your growth
GetWelcom allows you to digitize the reception, automate customer management and control your online image, while adapting the solution to your specific needs. With our flexible formulas, choose the modules you need, at a rate adapted to independent hotels. Join the more than 300 independent hotels that already trust us.
FAQ
We have thought of some of your questions, for others do not hesitate to contact us.
Comment GetWelcom facilite-t-il le parcours client dans mon hôtel ?
Puis-je modifier les informations en temps réel ?
Comment est assurée la sécurité des données sur la plateforme (RGPD) ?
La solution s'intègre-t-elle avec mon PMS ?