Online hotel check-in lets customers choose when and where to check in, optimizing comfort and flexibility.
Customer information is pre-filled, even for OTA customers!
Online check-in for hotels: Simplify check-in and optimize reception
With online check-in, you can offer your customers fast, efficient check-in while reducing the workload of your hotel staff.
Why adopt online check-in at your hotel?
Improve the customer experience
Online check-in allows your guests to check in before arriving at the hotel, directly from their phone or computer. By reducing waiting times at the reception desk, you can offer your guests a smooth and speedy welcome, which considerably improves their satisfaction.
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Optimizing hotel operations
For hoteliers, online check-in reduces repetitive administrative tasks, freeing up time to focus on personalized welcome. Staff can better manage other customer requests, while avoiding the manual errors associated with traditional check-ins.
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Safety and compliance
By opting for an online hotel check-in, you guarantee secure collection of your customers' information, while complying with data protection standards (RGPD). This enhances your customers' trust while ensuring your establishment's compliance.
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Key figures
The measurable benefits of online hotel check-in
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10
minutes saved per customer
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10
Additional customer satisfaction points
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100%
protected customer data
Reasons to implement online check-in in your hotel
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Reduced queues.
Automation of repetitive administrative tasks.
Securing customers' personal information.
Overall improvement of the hotel customer experience.
Online check-in enhances your customers' Experience
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Customer testimonials
Enhanced customer experience
"I would recommend GetWelcom to any establishment looking to improve its customer experience. The interface is personalized, intuitive and user-friendly. I would also like to emphasize the responsiveness of customer support, in case of questions or additional needs, their team was always available, offering solutions
solutions."
Adeline P
Sales & Marketing Coordinator
Radisson Blu Paris Marne-la-Vallée
Customer service
"The GetWelcom team is a dynamic bunch. I highly recommend their
their services!"
Carole A
Hotel Manager
Hotel de Suède
Operational time savings
"I wanted to improve the distribution of information to my guests. And I discovered the GetWelcom App: a simple, practical and indispensable Room Directory for distributing hotel information to guests.
I had no trouble setting it up. Even modifying the information is easy. Customers are better informed; they're happy and so are we".
Arnaud G
Hotel owner
Leprince Hotel & SPA
Additional sales
"With GetWelcom, I finally found the right provider and an intuitive, reliable and easy-to-use application.
Thanks to their digital Room directory, not only have we eliminated minibar theft, but what's more, we've increased communication and additional sales."
Dominique M
Hotel Manager
Hôtel de Harlay
Telephony
"I like the GetWelcom platform because it allows us to remove phones from rooms while simplifying our communication with customers."
Jean François M
Hotel owner
Hotel Maison Cabotte
Enhanced customer experience
"GetWelcom is very straightforward, which makes it very easy to use for both customers and the team.
The integration of your QR codes is a real plus for tourists, and it really enhances their experience."
Franck B
Hotel Manager
Hotel Astrid
Ease of use
"The GetWelcom digital welcome booklet is simple to use and easy to set up. This solution has proven to be a valuable asset for our hotel, facilitating our daily operations in an efficient manner."
Hervé L
Executive Assistant
Hotel Mercure Rennes Centre Gare
Ease of use
"The GetWelcom room directory is both simple and extremely efficient.
Its ease of use allows us to manage our daily tasks smoothly and productively."
Dominique M
Hotel owner
Hôtel de Harlay
Enhanced customer experience
"GetWelcom significantly improves the customer experience thanks to its ease of use.
This allows us to focus on what's most important: providing quality service to our customers.
customers."
Cyrian G
Marketing Director
Hotel Opéra Liège
Enhanced customer experience
"GetWelcom's app is a real concentrate of all the hotel's most important information!
What's more, the ability for guests to book breakfast or room service directly via the app is a real benefit that enhances their experience."
Léa T
Marketing Manager
Hôtel Dadou Paris & Hôtel Acanthe
Ease of use
"When I turned to the GetWelcom platform, it was its ease of use that first struck me and
that first struck me and guided my choice. Then, experience showed how much this simple and efficient Room
Directory makes reception work so much easier.
There are fewer repetitive questions. Customers can find the answers they need
easily. The App is simple and makes everyday life easier."
Kyllian F
Reception Manager
Golden Tulip Martigues Provence
Enhanced customer experience
"GetWelcom has improved our operational efficiency by saving our team valuable time. Its intuitive interface from both a customer and hotel perspective makes it an ideal choice for improving the customer experience."
Massiva M -
Hotel Manager
Hotel Beauséjour
Enhanced customer experience
"GetWelcom allows us to modernize our processes while providing an enhanced customer experience. I'm very pleased with the customer team and the speed with which the platform was set up, as well as the ease of use for the customer."
David V
Hotel Manager
Villa Deslile Hotel & SPA
Additional sales
"Using GetWelcom has led to an increase in additional sales, which is really appreciable."
Julie R
Communications & Marketing Manager
Tourist Group
The future of hospitality with online check-in from GetWelcom
Online check-in is now an essential element in the hotel industry, enabling establishments to meet the expectations of modern guests. As well as offering a fast, secure service, it enhances hotels' brand image and facilitates internal management.
faq
We've already answered some of your questions, and if you have any others, please don't hesitate to contact us.
What is online hotel check-in?
Is online check-in secure?
Is the information updated in my PMS?
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