Room directory module

Guest App
Communication
Additional sales
Customer experience
Give your guests easy, centralized access to all essential information about your establishment. With our Room Directory module, your guests can quickly find all the information they need on hotel services, facilities, opening hours and much more, directly from their smartphone. Make changes in just a few clicks!

How does it work?

From the GetWelcom BO, you can configure and customize the Room Directory to provide complete, up-to-date information. 

  1. Content creation: Use our content editor to create and organize the information you want to include in the Room Directory. Add text, images and videos to make the content more attractive.
  2. Customize sections: Divide the Room Directory into easy-to-navigate sections, such as hotel services, opening hours, facilities, important contact numbers, property policies and more.
  3. Real-time updates: Update information in real time to reflect changes in services, schedules, or any other relevant information. Customers always see the most up-to-date information.
  4. Intuitive navigation: organize content intuitively so that customers can quickly find the information they're looking for, enhancing their overall experience.‍
  5. Multilingual: Offer the Room Directory in multiple languages to meet the needs of your international customers, using our automatic translation functionality to ensure clarity and accuracy of information.

Benefits for your business

  • Enhanced customer experience: Offer your customers easy and immediate access to all the information they need, increasing their comfort and satisfaction.
  • Reduce inquiries at reception: Reduce your staff's workload by providing customers with answers to their common questions directly in the Guest App.
  • Operational efficiency: Simplify information management and ensure consistent, up-to-date communication with your customers.
  • Greater personalization: tailor Room Directory content to your customers' specific needs, delivering a more personalized and memorable experience.
  • Multilingual support: Improve the accessibility of your information for international customers with multilingual support.
  • Ecological and economical: Reduce paper use and associated costs by providing a digitalized Room Directory, accessible from the Guest App.
  • Customer engagement: Reinforce your customers' commitment by offering them a practical, always-at-hand tool for accessing information about your establishment.

With our Room Directory module, transform the way your customers access information about your establishment, offering a smoother, more convenient experience.

faq

We've already answered some of your questions, and if you have any others, please don't hesitate to contact us.
How do my customers access the GetWelcom Guest App?
How do I set up the solution?
Can I change the content of my Application and communications?
Does the GetWelcom platform comply with Atout France classification standards?