SMS text messaging is an essential solution for hotels wishing to improve communication with their guests. Thanks to this feature, you can send personalized messages, remind guests of service opening times, share special offers or simply wish them a pleasant stay.
How does it work?
Create your personalized message in just a few clicks, choosing the content and information to convey to your customers (opening hours, events, promotions, etc.).Schedule or instantly send the SMS to your customer list. You can also segment mailings to target specific groups, such as customers who have reserved a table at a restaurant.Track the performance of your mailings with our dashboard, and adjust your communications to maximize their impact.Benefits for your business
Improved customer experience: A message received at the right time can make all the difference to how your customers feel.Increase bookings: Invite your customers to discover your services (spa, restaurant, etc.) with a simple SMS and boost your bookings.Speed and efficiency: SMS is read within minutes of receipt, making it an ideal communication channel for urgent messages or essential information.Advanced personalization: Use your CRM data to send targeted messages tailored to each customer's preferences, boosting customer satisfaction.
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