Digital room directory
The whole hotel in the customer's pocket.
A seamless experience for your customers. A gain of operational time for your teams.
A 100% personalized App, no download
Your Room Directory becomes a real web application in your image: logo, colors, visuals, tone...
The customer accesses it instantly via a QR code, from any smartphone.
Your hotel, in the pockets of your customers in one click.
A simple back office to update your content in seconds
No need to print or redo a PDF every time you change.
From your dedicated space, you change your information, add a photo, change a photo, change a photo, change a schedule, update your room service... and everything is updated automatically on the Guest App.
You can easily keep your hand. Your customers always have the updated version.
Features designed for the hotel industry
GetWelcom integrates modules designed for the specific needs of hotels:
- Practical information (wifi, schedules...)
- Highlighting services (spa, restaurant, room service...)
- Good Addresses & City Guide Module with Automatic Suggestions
- Tab dedicated to groups and seminars (documents, programs, contacts).
A single platform to inform, inspire and generate additional sales.
Key figures
Immediate, measurable and visible results as soon as they are implemented.
— 40%
Of Repetitive Requests
9 customers
Out of 10 Use the App
0
Papers
Why choose the GetWelcom room directory?
Compliance and RGPD
GetWelcom helps you meet the requirements of Atout France and new customer information expectations: access to services, legal information, transparency, content updates...
You centralize all the information in a reliable and always up to date digital medium. No need to multiply the number of paper supports in the rooms or to manage obsolete versions: you are compliant, simple, and professional.
Time Saving & Simplicity for Teams
No more calling to ask for a Wi-Fi code, spa hours, or how to book a taxi. All answers are accessible in the Guest App via a simple QR code.
Your team spends less time answering repetitive questions and more time connecting with customers. Updating information takes a few seconds, without printing, without manipulation in the room.
A solution at the service of the customer experience
The Room Directory is no longer a static document, it is a fluid digital experience.
The customer accesses information, books services, discovers your best addresses and organizes his stay from his mobile, without downloading.
You offer them a modern, intuitive and personalized experience that reflects the image of your establishment.
Discover on video
Customer stories
Enhanced customer experience
“GetWelcom is very simple, which makes it very easy to use for customers and for the team.
Integrating your QR codes is a real plus for tourists, and it really improves their experience.”
Franck B
Hotel manager
Astrid Hotel
Ease of use
“Very satisfied with the simplicity of your service, which has greatly reduced customer questions and contributed to increased customer satisfaction. GetWelcom has allowed us to improve our efficiency and better meet the needs of our customers.”
Agnes C
Hotel owner
Le Christiana Hotel
Additional sales
“GetWelcom was able to adapt to our expectations, to offer a personalized and simple platform.
for use by customers. The back office is intuitive and allows us to easily manage customer orders. ”
Anis R
Hotel manager
TimHotel Group
Customer service
“The GetWelcom team is a dynamic team. I highly recommend their
services!”
Carole A
Hotel manager
Hotel de Suède
Ease of use
“I really wanted to dematerialize my services. And I found a reliable, responsive, suitable and not too expensive product. I appreciate ALL the functionalities of this digital application that dematerializes the service”
Cyril S
Hotel owner
Kyriad Le Bourget Hotel
Operational time savings
“The simplicity of the solution and the excellent customer service are highly appreciated.
GetWelcom allowed us to get information to customers quickly, saving time and reducing questions.”
Didier V
Hotel owner
El Consul Mao Boutique Hotel
Expéricence client améliorée
“GetWelcom améliore significativement l'expérience client grâce à sa facilité d'utilisation.
Cela nous permet de nous focaliser sur ce qui est primordial : fournir un service de qualité à nos
clients.”
Cyrian G
Directeur Marketing
Hôtel Opéra Liège
A solution in line with our 3 pillars
Compliance & Simplicity
All information is centralized in a Guest App that can be accessed in a scan, without downloading.
The content is always up to date, in accordance with Atout France requirements and customer communication standards in the modern hotel industry. You save time, you reduce paper, and you are in control of your information.
Income & performance
The Room Directory is becoming a real business lever.
Highlighting services, one-click reservation, additional sales (spa, restaurant, breakfast, parking...). Each interaction can generate revenue without additional effort for your teams.
Customer experience & satisfaction
Your customer finds the information immediately, books a service in one click, discover your recommendations and organize their stay from their mobile. Simple. Fluid Modern You improve satisfaction while strengthening the premium image of your establishment.
FAQ
We have thought of some of your questions, for others do not hesitate to contact us.
Le Room Directory nécessite-t-il un téléchargement d’application ?
Est-ce conforme aux exigences d’Atout France ?
Comment les clients accèdent-ils au Room Directory ?
Peut-on personnaliser le Room Directory GetWelcom aux couleurs de l’hôtel ?
Peut-on modifier les informations facilement ?
Est-ce que le Room Directory peut générer des ventes additionnelles ?
Est-ce compatible avec le check-in dématérialisé GetWelcom ?
Peut-on gérer plusieurs établissements (groupes hôteliers) ?