Digitize your Room Directory effortlessly!
Centralize all the useful information of your establishment on a mobile interface, accessible by QR code, without an application to download.
A digital room directory that saves your teams time and immediately improves the customer experience.
Fewer requests at the reception
All useful information is accessible independently by your customers, 24 hours a day, directly from their smartphone.
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A modern and seamless customer experience
A mobile, multilingual room directory in the image of your establishment, accessible by QR code without an application to download.
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Content that is always up to date, without constraints
Edit your information in real time from the GetWelcom back office, without paper printing or technical intervention.
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Key figures
+750
equipped hotels
100%
Atout France validation
90%
of customers use the room directory
Why choose GetWelcom?
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Guaranteed compliance: Classification obligations
Criteria 103 and 104: Welcome booklet presenting the hotel's services UP TO DATE!
Setting up GetWelcom in your hotel allows you to validate the criteria 103 and 104 of the Atout France ranking: you deploy a digital welcome booklet that you can update at any time and in total autonomy.
Simpler than simple!
Modernize your Room Directory and say, “End!” , on paper!
The GetWelcom App focuses on the essentials to guarantee you the most complete digital Room Directory on the market, fully customizable and extremely easy to manage on a daily basis. Your reception teams and your customers will thank you for making their lives so much easier.
Improving the customer experience
A platform accessible without downloading before and during their stay to simplify their lives.
Give your customers a simplified and modern experience. Our system is simple, fast and efficient, allowing all your customers to easily access it and thus take advantage of the full potential of your establishment.
Our customer stories
Operational time savings
“What I appreciate with GetWelcom is the time savings for my teams, which means reducing recurring questions from customers since the implementation. A big thank you for the ease of use of the platform as well as the efficiency and responsiveness of its team!”
Angela S
Hotel manager
Ibis Budget Thonon-les-Bains
Expéricence client améliorée
“GetWelcom améliore significativement l'expérience client grâce à sa facilité d'utilisation.
Cela nous permet de nous focaliser sur ce qui est primordial : fournir un service de qualité à nos
clients.”
Cyrian G
Directeur Marketing
Hôtel Opéra Liège
Operational time savings
“The simplicity of the solution and the excellent customer service are highly appreciated.
GetWelcom allowed us to get information to customers quickly, saving time and reducing questions.”
Didier V
Hotel owner
El Consul Mao Boutique Hotel
Operational time savings
“I wanted to improve the dissemination of information to my customers. And I discovered the GetWelcom App: a simple, practical and essential Room Directory for distributing hotel information to customers.
I had no trouble setting it up. Even changing the information is easy. Customers are better informed; they are happy and so are we.”
Arnaud G
Hotel owner
Leprince Hotel & SPA
Ease of use
“Very satisfied with the simplicity of your service, which has greatly reduced customer questions and contributed to increased customer satisfaction. GetWelcom has allowed us to improve our efficiency and better meet the needs of our customers.”
Agnes C
Hotel owner
Le Christiana Hotel
Additional sales
“Thanks to its application, I was able to increase my turnover easily, and without requiring too much time from my receptionists.
I appreciate how easy it has become to sell extras and communicate with the customer.”
Eva P -
Hotel owner
The Rayz Vendôme
Facilité d’utilisation
"Quand je me suis tourné vers la plateforme GetWelcom, c’est sa facilité d’utilisation qui m’a
d’abord frappé et qui a orienté mon choix. Puis, l’expérience a montré combien ce Room
Directory simple et efficace facilitait le travail de la réception.
Il y a moins de questions répétitives. Le client trouve tout seul ses réponses et
facilement. L’Appli est simple et elle simplifie le quotidien.”
Kyllian F
Chef de Réception
Golden Tulip Martigues Provence
FAQ
We have thought of some of your questions, for others do not hesitate to contact us.
Comment les clients accèdent-ils au Room Directory ?
Comment les clients peuvent-ils accéder au room directory digital ?
Peut-on personnaliser le Room Directory GetWelcom aux couleurs de l’hôtel ?