VOIP telephony
To call the reception in one click. For free.
The end of the telephone in the bedroom.
Free call to the front desk, even for foreign customers
From the Guest App, the customer can call the reception in one click for free.
The call goes through the Internet (VOIP), which avoids any cost or constraint associated with roaming or the traditional telephone network. Whether he is in his room, by the pool or in the lobby, he stays connected to your teams.
A simple, universal and free call.
No need for phones in the room anymore.
Direct call to the reception desk (or the number of your choice)
You choose where the call rings: at the reception, at the main desk, in a back office, or even on a service smartphone.
The customer does not have to dial anything, no number to find. He presses “Call” and the call goes where you want it to go.
A seamless experience for the customer.
A more efficient organization for your teams.
No technical installation: no PBX, no cabling, zero investment
GetWelcom telephony works directly via internet (VOIP).
No PBX to install, no lines to pull in the rooms, no phones to maintain or replace.
You immediately reduce infrastructure and maintenance costs, while offering a more modern service to customers.
Fewer costs. Zero installation. 100% operational from day one.
Key figures
Immediate, measurable and visible results as soon as they are implemented.
100%
Atout France validation
-70%
reduction in telecom costs
+750
equipped hotels
Why choose GetWelcom's VOIP telephony?
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Atout France compliance
GetWelcom meets the requirements of Atout France concerning the provision of a means of direct contact with the reception.
No need for a telephone in each room: a simple QR code allows the customer to call in one click, free of charge and instantly.
You stay compliant, while modernizing your hospitality experience.
Reduction in telecom costs (immediate ROI)
No more PBX to maintain, no more lines to pull, no more in-room phones to replace.
Telephony works directly via the internet: no hardware investment, no additional subscription.
Fewer costs, zero maintenance, and a measurable ROI from the first month.
Enhanced customer experience
Guests call the front desk for free, even foreign travelers.
One button: no number to dial, no manipulation, no complex telephone in the room.
A natural and modern use, adapted to the habits of today's travelers.
Discover on video
Customer stories
Ease of use
“I really wanted to dematerialize my services. And I found a reliable, responsive, suitable and not too expensive product. I appreciate ALL the functionalities of this digital application that dematerializes the service”
Cyril S
Hotel owner
Kyriad Le Bourget Hotel
Additional sales
“GetWelcom was able to adapt to our expectations, to offer a personalized and simple platform.
for use by customers. The back office is intuitive and allows us to easily manage customer orders. ”
Anis R
Hotel manager
TimHotel Group
Additional sales
“With GetWelcom, I finally found the supplier that was right for me and an application that was intuitive, reliable and easy to use.
Thanks to their digital Room Directory, not only did we eliminate minibar thefts but what's more, we increased communication and additional sales.”
Dominique M
Hotel manager
Harlay Hotel
Customer service
“The GetWelcom team is a dynamic team. I highly recommend their
services!”
Carole A
Hotel manager
Hotel de Suède
Additional sales
“Even though my first objective was to make more additional sales, the prospect of removing the paper Guest Book from the rooms for a dematerialized Guest Book determined my choice. With GetWelcom, there are fewer informative calls about hotel services.
I really appreciate it. Everything is in place now to develop additional sales.”
Julie G
Hotel manager
Le Lapin Blanc Hotel
Telephony
“I chose GetWelcome because it allows you to do away with telephones in the rooms.
GetWelcom also facilitated the transmission of important information to our customers!”
Laurence K
Hotel manager
Le Rohan Pontivy Hotel
Expéricence client améliorée
“GetWelcom améliore significativement l'expérience client grâce à sa facilité d'utilisation.
Cela nous permet de nous focaliser sur ce qui est primordial : fournir un service de qualité à nos
clients.”
Cyrian G
Directeur Marketing
Hôtel Opéra Liège
Ease of use
“Very satisfied with the simplicity of your service, which has greatly reduced customer questions and contributed to increased customer satisfaction. GetWelcom has allowed us to improve our efficiency and better meet the needs of our customers.”
Agnes C
Hotel owner
Le Christiana Hotel
Operational time savings
“The simplicity of the solution and the excellent customer service are highly appreciated. GetWelcom allowed us to get information to customers quickly, saving time and reducing questions.”
Didier V
Hotel owner
El Consul Mao
Ease of use
“The GetWelcom room directory is both simple and extremely effective.
Its ease of use allows us to manage our daily tasks in a fluid and productive way.”
Dominique M
Hotel owner
Harlay Hotel
A solution in line with our 3 pillars
Compliance & simplicity
GetWelcom VOIP telephony meets Atout France requirements concerning access to a means of direct contact with the reception.
The customer calls in one click from the Guest App, via a QR code — no download and no in-room equipment.
No technical installation, no PBX, no wiring to pull: everything works via the internet.
Reduce infrastructure. Modernize the reception. Stay compliant.
Income & performance
No need to maintain telephones in the room or invest in expensive equipment.
You save on telecom costs (maintenance, terminal renewal, fixed lines) and gain operational efficiency.
The ROI is immediate: less spending for the same service, with better perceived quality.
A modern service that improves your performance and reduces your costs.
Customer experience & satisfaction
Travelers call the front desk for free, even foreign guests.
A “Call reception” button is enough: simple, intuitive, natural.
No more number searches, no more complex phones in the room — just a use adapted to the habits of today's guests.
A fluid, modern experience, designed for mobile travelers.
FAQ
We have thought of some of your questions, for others do not hesitate to contact us.
L’appel est-il vraiment gratuit, même pour les clients étrangers ?
Doit-on garder les téléphones en chambre ?
Est-ce qu'il faut installer un PABX ou tirer des câbles ?
Où sonne l’appel lorsque le client contacte la réception ?
Comment la réception reçoit-elle les appels ?
Quelle est la qualité sonore de la VOIP ?
Combien de temps faut-il pour l’installer ?
Quel est le coût ?