Option Shortcut
The Shortcut Option automatically detects very satisfied customers at the start of the satisfaction survey. In one click, they are immediately redirected to Google or TripAdvisor to leave a positive review. A simple, fast and extremely effective way to increase your average grade.

Comment ça marche ?
The customer starts the satisfaction survey.
If he selects a high level of satisfaction, the Shortcut Option is activated.
It is automatically redirected to Google or TripAdvisor to post a review.
The other customers are continuing the classic investigation.
Avantages pour votre établissement
100% automated system
Improving your Google/Tripadvisor rating
faq
Nous avons pensé à certaines de vos questions, pour les autres n'hésitez pas à nous contacter.
Does the customer know that they are being redirected automatically?
Yes, a clear message tells him that he can share his opinion on Google or TripAdvisor.
Can I choose the redirection platforms?
Yes: Google, TripAdvisor or any other public opinion platform.
Do less satisfied customers see the redirection?
No Only very satisfied customers activate Shortcut. The others follow the classic investigation.
Does Shortcut really increase the number of reviews?
Yes, by simplifying the process, the review rate is multiplied by 3 to 6 depending on the hotel.



