Satisfaction survey
The post-stay satisfaction survey allows you to collect feedback from your customers after their departure. You measure overall satisfaction, identify promoters, and pinpoint areas for improvement. An essential tool for continuously improving your quality of service.
Comment ça marche ?
The survey is sent automatically after check-out.
The customer rates their stay in a few seconds.
Negative comments remain internal to avoid negative public reviews.
Happy customers are redirected to Google or TripAdvisor to post a review.
Avantages pour votre établissement
Continuous improvement of your quality of service.
Increase in the volume of positive reviews on Google/TripAdvisor.
Reducing the risk of negative public feedback.
Clear vision of your strengths and weaknesses.
Full automation: no additional work for your teams.
faq
Nous avons pensé à certaines de vos questions, pour les autres n'hésitez pas à nous contacter.
How is the survey sent?
When is the survey sent out?
What happens if a customer is dissatisfied?
Are happy customers redirected to Google?
