Messaging Feature
With the GetWelcom app, you can add a messaging system directly linked to the reception from your app. This essential feature transforms communication with your guests, making it more fluid, immediate, and personalized.
Comment ça marche ?
From the homepage and the menu, you can enable the display of a "message" button. This button allows your guests to write a personalized message before and during their stay and send it to you in a few clicks. Whether for a specific request, a question about hotel services, or immediate assistance, your guests will always feel connected and cared for.
You receive message notifications by email and can then easily process them. Thanks to an intuitive interface, managing received messages is simplified and can be integrated into your daily workflow without overloading your team.
Avantages pour votre établissement
- Increased Responsiveness
Respond to your guests' needs in real-time and improve their overall satisfaction. - Ease of Use
The streamlined interface allows your guests to easily use the messaging system. - Flexibility
Accessible before, during, and even after guests' stays, the messaging system ensures continuous and effective communication.
faq
Nous avons pensé à certaines de vos questions, pour les autres n'hésitez pas à nous contacter.
Comment est assurée la sécurité des données sur la plateforme (RGPD) ?
Comment mes clients accèdent à la Guest App GetWelcom ?
Comment se passe le paramétrage de la solution ?
La plateforme GetWelcom est-elle conforme aux normes de classement Atout France ?
