Inter-PMS unified database
The unified inter-PMS database allows a hotel group to automatically centralize all its customer data, even if each establishment uses a different PMS. You get a 360° view of the customer across the entire group: stays, interactions, preferences, surveys and campaigns.
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Comment ça marche ?
GetWelcom connects to each PMS in the group (even different ones).
Customer data is consolidated into a single database and deduplicated.
Each client has a global profile, enriched by all their stays.
You segment and activate your marketing campaigns at the group level.
Avantages pour votre établissement
Unified customer data between all the hotels in the group.
Inter-PMS compatibility, even if your establishments use different systems.
360° vision of the customer: complete history, preferences, interactions.
Group segmentation for more effective campaigns.
Better customer knowledge = more personalized communication.
Automatic deduplication for a clean and reliable base.
faq
Nous avons pensé à certaines de vos questions, pour les autres n'hésitez pas à nous contacter.
Does this feature work if my hotels have multiple PMS?
Are customer records automatically merged?
Can we segment at the group level?
Can I see a customer's complete history across the entire group?
