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🚀 The GetWelcom Backoffice is getting a makeover
At GetWelcom, we have a clear objective: Save you time and simplify customer relationship management.
With this new back office, we are going even further. More intuitive, more complete, more mobile — it was designed hand in hand with our users to meet their concrete needs in the field.
✨ What's changing (and why you'll love it)
Here is an overview of the main new features that you will find in your interface as of today:
✅ A completely redesigned interface
Clearer, faster, more pleasant. Navigation has been simplified so you can get to the essentials in an instant.
✅ Customer messages integrated into the back office
No more going back and forth: consult and respond to messages from your customers directly in your management space.
✅ Enriched customer files
View the history of stays, preferences, past interactions. Better customer knowledge, for better service.
✅ The turnover of your email campaigns is automatically calculated
Track the impact of your campaigns on your revenue in real time, without additional manipulations.
✅ An integrated satisfaction index
Get a global view of customer satisfaction and anticipate needs or dissatisfactions.
✅ A completely revised dashboard
Manage the performance of your establishment in the blink of an eye thanks to clear and visual indicators.
✅ A multi-property option designed for groups
Aggregate data from your establishments, segment at the group level, and visualize overall performance.
✅ A 100% responsive back office
Take your customer management everywhere with you. The back office is now perfectly usable on tablets and mobile phones.
