Ranking of key players in tourism: the best hotel chains of 2024

Since the article deals with hotel chains on a global scale, it is a shame not to use these terms, which you are trying to push, right from the main title of the article.

Top 10 key players in global tourism: international hotel chains

The global hotel industry is dominated by a number of major hotel groups, commonly referred to as hotel chains. These powerful players own and manage a vast portfolio of establishments spread across the world, offering travelers a wide range of accommodation options.

In 2024, the hotel chain landscape is marked by increasing concentration, with a small number of groups dominating the market.

The 2024 ranking of global hotel chains

Our ranking takes into account 4 criteria: the turnover achieved in 2023, the number of hotels, the international presence and the services offered.

1. Marriott International

With a turnover of 23.24 billion dollars in 2023, Marriott International is the largest hotel chain in the world. It has over 8,000 properties under 30 different brands in 139 countries and territories. Marriott is known for prestigious brands like Ritz-Carlton, St. Regis, and JW Marriott, offering exceptional customer service and luxury accommodations.

• 2023 turnover : 10/10

• Number of hotels : 10/10

• International presence : 10/10

• Services offered : 9/10

Overall Rating: 9.75/10

2. Hilton

Hilton Worldwide ranks second with revenue of $11.66 billion. The chain has over 7,000 properties in 123 countries. Hilton is distinguished by a diverse range of brands such as Waldorf Astoria, Conrad, and Canopy. It is known for its warm hospitality, comfort, and commitment to customer satisfaction.

• 2023 turnover : 9/10

• Number of hotels : 9/10

• International presence : 10/10

• Services offered : 9/10

Overall Rating: 9.25/10 

3. Hyatt Hotels Corporation

Hyatt Hotels Corporation generated $6.48 billion in revenue in 2023. The chain owns more than 1,200 properties in 68 countries, including brands like Park Hyatt, Grand Hyatt, and Hyatt Regency. Hyatt is known for its luxury hotels, high-end resorts, personalized service, and first-class facilities.

• 2023 turnover : 8/10

• Number of hotels : 7/10

• International presence : 9/10

• Services offered : 9/10

Overall Rating: 8.25/10 

4. Accor

Headquartered in France, Accor recorded a turnover of 6.03 billion dollars. It has around 5,300 hotels in over 110 countries, with brands like Sofitel, Novotel, and Ibis. Accor is recognized for its innovation in the field of hospitality and its commitment to sustainability and the customer experience.

• 2023 turnover : 9/10

• Number of hotels : 8/10

• International presence : 10/10

• Services offered : 9/10

Overall Rating: 9/10 

5. InterContinental Hotels Group (IHG)

InterContinental Hotels Group (IHG) generated sales of $3.89 billion in 2023. The chain operates over 6,000 hotels under brands such as Holiday Inn, Crowne Plaza, and InterContinental in over 100 countries under brands such as Holiday Inn, Crowne Plaza, and InterContinental. IHG is appreciated for its attractive loyalty program and quality hotels, ranging from luxury to mid-range.

• 2023 turnover : 9/10

• Number of hotels : 9/10

• International presence : 10/10

• Services offered : 8/10

Overall Rating: 9/10

6. Wyndham Hotels & Resorts

Wyndham Hotels & Resorts generated $1.39 billion in revenue. The chain has over 9,000 hotels in 95 countries, including brands like Wyndham Grand, Ramada, and Days Inn. Wyndham is distinguished by its broad portfolio of brands and offers a variety of quality accommodation options at competitive prices, suitable for all types of travelers.

• 2023 turnover : 8/10

• Number of hotels : 10/10

• International presence : 9/10

• Services offered : 7/10

Overall Rating: 8.5/10

7. Choice Hotels International

Choice Hotels International brought in $1.15 billion in 2023. The chain has over 7,000 hotels in 40 countries, with brands like Comfort Inn, Quality Inn, and Clarion. Choice Hotels is loved for its accessibility and convenient, comfortable accommodation options that are ideal for business travelers and families.

• 2023 turnover : 7/10

• Number of hotels : 10/10

• International presence : 8/10

• Services offered : 7/10

Overall Rating: 8/10 

8. Meliá Hotels International

Meliá Hotels International, based in Spain, recorded revenues of $1.14 billion. The chain has around 380 hotels in 40 countries under brands such as Gran Meliá and Paradisus. Meliá is known for its luxury hotels and high-end resorts, offering unique experiences and attentive customer service.

• 2023 turnover : 7/10

• Number of hotels : 8/10

• International presence : 9/10

• Services offered : 8/10

Overall Rating: 8/10

9. Radisson Hotel Group

Radisson Hotel Group generated approximately $1.05 billion. The chain has over 1,500 hotels in 120 countries, including brands like Radisson Blu, Park Inn by Radisson, and Radisson Red. Radisson is known for its elegant and modern hotels as well as for its impeccable customer service, meeting the expectations of the most demanding travelers.

• 2023 turnover : 7/10

• Number of hotels : 7/10

• International presence : 9/10

• Services offered : 8/10

Overall Rating: 7.75/10 

10. NH Hotel Group

NH Hotel Group, also based in Spain, recorded a turnover of 1.03 billion dollars. The chain has more than 350 hotels, mainly in Europe and Latin America. NH Hotel Group is recognized for its quality accommodations, attentive customer service, and prime locations, providing memorable experiences for travelers.

• 2023 turnover : 6/10

• Number of hotels : 7/10

• International presence : 8/10

• Services offered : 8/10

Overall Rating: 7.25/10

The Challenges for Global Hotel Chains

Despite their dominant position, international hotel chains face several challenges:

• Increased competition from local players: Independent hotels and regional chains are gaining ground, especially in emerging markets.

• Changing customer expectations: Travelers are looking for more personalized and authentic experiences, forcing chains to adapt.

• Impact of online reservation platforms: These platforms strongly influence customer choices and reduce the room for manoeuvre of hotel chains.

• Economic and geopolitical uncertainties: Economic crises and geopolitical events can have a negative impact on hotel occupancy.
  

Why choose one of these international hotel chains for your stays?

These hotel chains are world leaders thanks to their commitment to the quality and comfort of their customers. Whether you're looking for absolute luxury or a convenient and comfortable stay, these chains offer a range of options to meet all of your travel needs.

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