What is an Airbnb welcome booklet?
An Airbnb welcome booklet is a personalized digital or physical guide that provides guests with detailed information about your place, house rules, surroundings, and local suggestions. This document goes well beyond a simple list of instructions and contributes in particular to:
- Improving the traveller experience: A good welcome booklet allows travelers to feel welcomed, informed and autonomous as soon as they arrive. This results in more pleasant stays but also in positive evaluations.
- Reduce travelers' questions: By providing clear and accessible information, a welcome booklet minimizes the number of questions you need to manage. So you can free up time to provide better customer service.
- Stand out from the competition: With a personalized and informative welcome booklet, you can stand out from other Airbnb hosts and offer your guests a unique experience.
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The essential elements of an Airbnb welcome booklet
Cover page and welcome message for your Airbnb welcome book
- Start with an attractive front page that represents the style of your home.
- Write a warm welcome message to thank your guests for choosing your place to stay.
Presentation of the accommodation and practical instructions to include in the Airbnb welcome booklet
- Mention the most important amenities available, such as Wi-Fi, air conditioning, or washing machine.
- Guide your travelers in using the appliances and equipment in the home, such as the stove, washing machine, television, or air conditioning
House rules communicated in the Airbnb welcome booklet
- Communicate your accommodation rules clearly, covering aspects such as noise, pets, housekeeping, and departure time.
- Include reminders about important safety instructions.
Include practical information and local recommendations in your Airbnb welcome booklet
- Add practical information such as emergency phone numbers, contact information for a doctor next door, public transport schedules, taxi services, etc.
- Suggest activities, restaurants, bars, and places of interest near your home.
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How to create an Airbnb welcome booklet in concrete terms?
Tips for a successful Airbnb welcome book
- Take care of the design and layout: An attractive and easy to read welcome booklet is more likely to be read and enjoyed by your travelers. Feel free to add photos and colors!
- Personalize your Airbnb welcome booklet: Add a personal touch by including specific recommendations and unique tips, for example: “Our favorite restaurant:...”
- Translate your welcome booklet: If you are hosting international travelers, consider providing an English-translated version of your welcome booklet.
- Update your Airbnb welcome booklet regularly: Make sure the information is up to date and that the booklet is adapted to the season and local events.
- Encourage feedback: Invite your travelers to give you their feedback and comments on your welcome booklet in order to continuously improve it.
Do you want to succeed in the model of your Airbnb welcome booklet? Our best examples in 2025!

How to create your digital Airbnb welcome booklet?
If not, you can use our tool to make your life easier! GetWelcom allows you to easily create your digital welcome booklet. In short, we fill in the various information on your online space. You can then easily share your digital welcome booklet with your guests thanks to a URL link Or a QR code.
We offer a web application that can be accessed before and during customers' stay to allow them to access useful information, to book their additional services or to find an activity or a restaurant nearby.
With GetWelcom, you can create your personalized Airbnb welcome booklet that will impress your customers and improve their travel experience.






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